1. We collect the following types of data from our visitors:

A. Personal Information

• Name, email address, phone number (e.g. via contact forms or user registration)
• Account preferences (if registered)
• Purchase information (if applicable)

B. Technical Data

• IP address
• Browser type and version
• Device type
• Cookies and usage data (see “Cookies” section)

C. Sensitive Data

We do not intentionally collect or store sensitive personal data (e.g., health-related info), unless explicitly provided with consent.

2. Why We Collect This?

We collect data to:

• Provide and improve services
• Respond to user inquiries
• Process transactions
• Analyze site usage
• Maintain security and performance

Legal basis for processing may include consent, contractual necessity, or legitimate interest.

3. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

4. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

5. Embedded content from websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

6. Contact Forms

If you use our contact form, we collect:

• Name and email address
• Any message content

We retain this data for 6 months for customer service purposes. We do not use it for marketing without your explicit consent.

7. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

8. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

9. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

10. Your Data Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise these rights, contact us at: hello@spiritualwholeness.ie

11. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Some data may be transferred outside the EU via third-party services (e.g., hosting, email providers).
We ensure GDPR-compliant safeguards are in place, such as:

• Standard contractual clauses
• Privacy Shield certification (where applicable)

12. How We Protect Your Data

We use:

• SSL encryption
• Secure server environments
• Limited access controls
• Staff training on data protection

13. Data Breach Procedures

If a breach occurs, we will:

• Investigate and contain the issue
• Notify affected users (if necessary)
• Report to authorities (where required)

14. Third-Party Data Sources

We may receive limited user data from:

• Social media platforms (if integrated)
• Payment processors (to confirm transactions)
• Advertising platforms (if running targeted ads)

15. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling.
If this changes, we will update this section accordingly.

16. Industry Regulatory Disclosure Requirements

We do not operate under any regulated healthcare or medical authority. The content and services provided on this site are for general wellness and informational purposes only.

Contact Us

For privacy concerns or data requests:
Email: hello@spiritualwholeness.ie